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National Audit Office (NAO) publishes report on disability assessments and private contractors.

What: The NAO’s report shows that private contractors “have struggled to meet performance targets for both ESA and PIP”. The report also finds that DWP “has continued to set high targets and use assumptions without evidence of sufficient testing and challenge” and that spending on assessments is set to double in just two years

Why significant: Findings show the high costs of contracting out disability assessments and the failure of contractors to meet performance targets. 


'Contracted-out health and disability assessments', DWP
'Taxpayers ‘left to foot bill for DWP’s assessment failures’ as costs set to double', Pring, 2016