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National Audit Office report finds “serious problems” with medical assessment of Incapacity and disability benefits.

What: The National Audit Office says there are “serious problems” with the quality of the assessment work carried out by contractors Sema, and that this “has been a cause for concern since before outsourcing.”

Why significant: Shows concerns about the outsourcing of the assessment process.


'The Medical Assessment of Incapacity and Disability',THE COMPTROLLER AND AUDITOR GENERAL HC, 2001